PrimeXM is a leading Fintech provider focusing on providing cutting-edge liquidity aggregation, order routing and execution, ultra-low-latency connectivity, institutional grade hosting solutions and MT4/MT5 Bridging and White Label solutions.

The Client On-Boarding Team is responsible for ensuring a smooth onboarding process for new clients and the delivery of excellent client service.

We are looking for talented individuals to become part of our Global On-Boarding Team.

The successful candidate will responsible for handling the project management and project tasks of the client onboarding process.

Responsibilities

• Perform technical setups according the client’s needs
• Provide training and demonstration to new clients
• Handling incoming client requests via chat, email and phone
• Create a positive customer onboarding experience
• Maintain a solid understanding of company’s offering and forthcoming releases

 Requirements

• Relevant Degree would be considered an advantage
• Experience in a technical customer support role is desired
• Experience in Jira would be considered an advantage
• Experience in FX industry would be considered an advantage
• Excellent organizational & communication skills
• Ability to grasp technical and financial concepts (training will be provided)
• Be able to work under pressure
• Fluency in English is an absolute must
• Results driven and self-motivated

Benefits

• Attractive remuneration package
• Excellent working environment
• Strong career development opportunity

Employment Conditions: Full-time

Location: Limassol

How to Apply

Please send your CV to careers@primexm.comquoting “On-boarding - Technical Engineer” in the subject.