On-boarding - Technical Engineer
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#PR06760 Τύπος: Πλήρης Απασχόληση
PrimeXM is a leading Fintech provider focusing on providing cutting-edge liquidity aggregation, order routing and execution, ultra-low-latency connectivity, institutional grade hosting solutions and MT4/MT5 Bridging and White Label solutions.
The Client On-Boarding Team is responsible for ensuring a smooth onboarding process for new clients and the delivery of excellent client service.
We are looking for talented individuals to become part of our Global On-Boarding Team.
The successful candidate will responsible for handling the project management and project tasks of the client onboarding process.
Responsibilities
- Perform technical setups according the client’s needs
- Provide training and demonstration to new clients
- Handling incoming client requests via chat, email and phone
- Create a positive customer onboarding experience
- Maintain a solid understanding of company’s offering and forthcoming releases
Requirements
- Relevant Degree would be considered an advantage
- Experience in a technical customer support role is desired
- Experience in Jira would be considered an advantage
- Experience in FX industry would be considered an advantage
- Excellent organizational & communication skills
- Ability to grasp technical and financial concepts (training will be provided)
- Be able to work under pressure
- Fluency in English is an absolute must
- Results driven and self-motivated
Benefits
- Attractive remuneration package
- Excellent working environment
- Strong career development opportunity
Employment Conditions: Full-time
Location: Limassol
How to Apply
Please send your CV to careers@primexm.comquoting “On-boarding - Technical Engineer” in the subject.