CareerFinders, on behalf of our client, a versatile and innovative technology company that has been enabling digital transformation solutions for financial institutions in more than 30 countries worldwide, we are seeking to recruit a QA & Support Officer to join their growing team based in Nicosia. The successful candidate will be responsible for preparing and maintaining test cases and test plans, as well as applying quality assurance standards and procedures. Our client is seeking applicants who are educated to degree level in Computer Science, Computer Engineering, Information Technology, or other closely related fields, who possess 1–2 years of relevant experience in software QA, software testing, technical support or a similar role. You will need to have a basic understanding of the Software Development Life Cycle (SDLC), along with a willingness to learn software QA methodologies, tools, and processes. Experience with issue tracking tools, preferably Jira, will be considered an advantage, and fluency in both verbal and written English is essential. An attractive remuneration and benefits package is on offer, which includes a 13th salary, and Provident Fund.

Key Duties/Responsibilities: 

• Understand and apply quality assurance standards and procedures.
• Understand and analyze business requirements and features to perform effective software testing.
• Prepare and maintain test cases and test plans.
• Execute manual and/or automated test cases and analyze results.
• Identify, document and report bugs and errors using Jira.
• Collaborate with Developers and Business Analysts to clarify requirements and investigate and report bugs.
• Provide timely feedback and support to internal and external clients, ensuring that reported issues are managed effectively and within agreed timelines.

Key Skills/Experience: 

• Bachelor's in Computer Science, Computer Engineering, Information Technology, or relevant subject.
• 1–2 years of relevant experience in software QA, software testing, technical support or a similar role.
• Basic understanding of the Software Development Life Cycle (SDLC).
• Willingness to learn software QA methodologies, tools and processes.
• Strong communication and interpersonal skills.
• Attention to detail and analytical skills.
• Problem solving skills.
• Organizational and planning skills.
• Ability to work both independently and as part of a team.
• Fluency in both written and spoken English.

Nice to Have: 

• Experience with issue tracking tools (preferably Jira).
• Ability to provide training or guidance to others.
• Knowledge of an additional language (e.g. Russian).

Key Benefits: 

• Attractive remuneration package, including 13th Salary.
• Performance appraisals with opportunities for career growth.
• Provident fund (after completion of the probationary period).
• Supportive policies that promote work-life balance.
• Continuous learning and development opportunities.
• Collaborative and friendly culture.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the reference number CAR9458. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.