Parklane Hotels Ltd - Banquet Supervisor
Parklane Hotels LtdParklane, a Luxury Collection Resort & Spa and member of Marriott International, is seeking an enthusiastic, hard-working Banquet Supervisor.
About Parklane
Parklane is the only internationally branded luxury beach resort in Cyprus. It features 222 rooms, 34 suites, 18 villas, the award-winning Kalloni Spa, and internationally branded restaurants such as Nammos Limassol and LPM Restaurant & Bar.
The company also owns the Park Tower, a completed 20-apartment luxury residential tower integrated within the resort premises. Parklane is part of MHV Mediterranean Hospitality Venture, a leading hospitality and real estate group with a portfolio of luxury hotels and resorts, as well as state-of-the-art developments in Cyprus and abroad.
Duties & Responsibilities
- Ensure the team works together to provide optimum service and meet guest needs.
- Inspect staff grooming and attire and correct any deficiencies.
- Complete opening and closing duties, including setting up supplies and tools, cleaning equipment and areas, and locking doors.
- Inspect storage areas for organisation, FIFO use, and cleanliness.
- Complete scheduled inventories and stock checks, and requisition necessary supplies.
- Monitor dining rooms for seating availability, service, safety, and guest wellbeing.
- Complete work orders for maintenance repairs.
- Assist management with hiring, training, scheduling, evaluating, counselling, disciplining, motivating, and coaching employees.
- Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
- Follow all company, safety, and security policies and procedures.
- Report maintenance problems, safety hazards, accidents, or injuries, and complete safety training and certifications.
- Maintain a clean and professional uniform and personal appearance.
- Maintain confidentiality of proprietary information and protect company assets.
- Support co-workers with dignity and respect.
- Work with the team to reach common goals.
- Comply with quality assurance expectations and standards.
- Carry out physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 23 kg without assistance.
- Stand, sit, or walk for extended periods or an entire shift.
- Read and visually verify information in various formats.
- Inspect tools, equipment, or machines for defects.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Move through narrow, confined, or elevated spaces, and move up and down stairs and/or service ramps.
- Welcome and acknowledge all guests according to company standards.
- Speak clearly and professionally, and answer telephones using appropriate etiquette.
- Listen and respond appropriately to concerns from other employees.
- Perform other reasonable duties as requested by supervisors.
- Lead and/or participate in any new initiative or project as determined by management.
Qualifications
- Bachelor's degree or diploma in a hospitality-related field.
- 3+ years of experience in food and beverage service in the same position or a similar hospitality role in 4 or 5 star hotels.
- Excellent command of the English language.
- Highly effective communication and organisational skills.
- Working knowledge of general restaurant operations, including personnel management.
- Excellent leadership, management, and team-building skills.
- Excellent knowledge of MS Office, especially Excel, Word, and Outlook.
- Knowledge of hotel software, PMS, or Sales.
- Ability to obtain and maintain a food handler certification.
- Customer-centric.
How to Apply
Please send your CV to [email protected].