Waiter (Part-Time)
City of Dreams MediterraneanPOSITION SUMMARY:
Whether you're a student, looking for a second job, or simply seeking a role that fits your lifestyle, we'd love to hear from you. Join our Part-Time Talent Pool and enjoy flexible shifts tailored to your availability.
As a Waiter, you will assist in delivering outstanding food and beverage service, creating memorable experiences for our guests while working in a vibrant and rewarding environment at City of Dreams Mediterranean.
PRIMARY RESPONSIBILITIES:
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Works in an assigned Outlet, ensuring all F&B Standard Operating Procedures are followed
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Assists in cashier, bartender, host or steward tasks if requested by the Outlet Supervisor
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Anticipates guests need and strives to exceed their expectations by following guidelines given by Management
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Recognizes regular customers, welcomes, smiles and maintains visual contact with every guest
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Ensures that all products and services are delivered accurately and in a timely manner
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Performs tasks to ensure readiness of the Outlet
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Follows opening and closing procedures, by keeping the outlet clean and organized both at the front as well as the heart of the house
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Prepares working stations and ensures all equipment is organized, clean and in well condition
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Exhibits a thorough understanding of all related services and products and the ability to recommend and upsell alternatives when appropriate
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Holds a thorough knowledge of the casino and hotel layout in order to ensure that guest queries can be answered or referred promptly
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Ensures high standards of personal presentation and grooming
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Attends training sessions and meetings as and when required
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Adheres to all Company policies and procedures
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Reports accidents, injuries and unsafe work conditions to supervisors
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Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements
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KEY PERFORMANCE INDICATORS:
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Positive Customer feedback
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Good knowledge of products and services
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Continuous progress of Technical skills
QUALIFICATIONS:
Experience
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Minimum 1 year of working experience in a similar role in the Hotel Industry
Education
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High School diploma
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Qualifications related to the Hospitality Industry is an advantage
Skills
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Excellent interpersonal and customer service skills
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Possesses strong organizational and time management skills
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Excellent command of English, Greek and other languages highly regarded
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Attention to detail
PERSONAL COMPETENCIES:
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Achieves agreed objectives and accepts accountability for results
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Displays a high commitment to delivering results
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Communicates effectively
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Displays the highest level of integrity
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Ability to maintain discretion
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Self-motivated
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Approachable