Korean/Malaysian/Indonesian Retention Officers in Limassol
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#WC09219 Type: Full time
On behalf of our client, a leading Investment Service provider, is seeking to recruit Korean/Malaysian/Indonesian Retention Officers to join their team in Limassol. The right candidate will be fluent in Korean/Malaysian/Indonesian and have a dynamic personality.
Job Responsibilities
- Facilitate warm calls to prospective leads/ clients
- Schedule and follow through on calls with leads and current customers
- Communicate with leads and customers via email
- Answer all lead and customer questions accuratel
- Prioritize and/or escalate lead and customer questions as needed
- Perform cost-benefit analysis for prospective customers
- Advise on appropriate purchase options
- Promote specific products as directed by upper management
- Inform leads and customers of current promotions and discounts
- Maintain positive business and customer relationships in the effort to extend customer lifetime value
- Develop strategies for more effective sales, both individually and as part of a team
- Source and work customer referrals
- Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
- Meet and/or exceed monthly and quarterly sales / retention quotas
- Self-improve continuously by way of experience and manager feedback
Job Requirements
- Native Korean/Malaysian/Indonesian speaking and writing skills are a must
- Knowledge of base use of PC (word, excel, paint)
- Bachelor’s degree preferred but not required, relevant experience is sufficient
- Experience with a CRM platform (i.e. Salesforce) is a plus
- Impeccable customer service skills
- Excellent interpersonal communication skills, both verbal and written
- Motivated, driven attitude
- Sales-driven, results-driven, and target-driven attitude
- Aptitude for persuasion and negotiation
- Expert in time management
- Organized work ethic
- Proven track record in sales environment
- Ability to meet and/or exceed monthly and quarterly sales quotas
- Ability to create and deliver client presentations, especially power points and/or white papers
Benefit from:
- Career growth and development
- Excellent working environment
- Medical Insurance
How to Apply
If interested and you match all the requirements, please send your CV to andriana.p@work-channel.com, including the title of the position in the subject line
Please note that due to the high volume of applications received, only successful candidates will be contacted