The position

MP Cyprus is seeking to recruit a dynamic and motivated individual as Operations officer/agent. The successful candidate shall be responsible for a diverse range of Transfer and Excursion related functions and activities ensuring efficient and accurate processing of requests while maintaining a high-standard customer satisfaction. The successful candidate shall be responsible to maintain good and smooth relationships with all land services partners such as excursions, boat trips, restaurants, transport companies alike, while also coordinating with the hotel Reservations department.

About us

Meeting Point Cyprus is a rapidly growing full service, Destination Management Company (DMC) established in Nicosia. Meeting Point Cyprus is a subsidiary of Meeting Point International (MPI), which is a part of the FTI Touristik Group (www.fti.de) and is offering fully fledged destination management services to Group Tour Operators as well as third party Operators.

Our mission is to offer impeccable service to all our clients and  make all our B2B partners competitive and efficient by providing state of the art technology, and first class management attention in a modern and professional environment.

The role - Principal Responsibilities

• Process reservations for Excursions & Transfers
• Coordinate with Hotel Representatives and the hotels reservations department
• Gain thorough knowledge of inbound tour operator software (ITOS) features.
• Develop new Excursions
• Maximise efficiency in transfer allocations
• Analysing sales data & reporting 

Essential Skills, Competencies & Qualities

• Experience of building and maintaining strong partner relationships
• Commercial awareness and ability to in analysing, reporting and efficiently responding to information and data
• Follow directions and fully implement within requested time frames
• Good command for the English language and the ability to liaise with people on all levels
• Work effectively using initiative, prioritising and managing your workload with a methodical and organised approach
• Ability to manage multiple tasks and work to tight deadlines
• Time Management &  Problem solving  skills
• Capability of undertaking initiatives and delivering results
• Trustworthiness, honesty and commitment
• Experience working within a similar role within the travel & tourism industry preferably in multiple source markets and models (Traditional TO, DMC, Bedbank) shall be considered as an advantage

Qualifications

• Higher education (Diploma) or respective degree
• BA (or respective) and/or Postgraduate degree shall be considered as an advantage
• Knowledge of German  and/or  French shall be considered as an advantage
• Excellent literacy skills and a proficient computer user with experience of using Microsoft office, Reservation systems etc.

Remuneration:

A competitive remuneration package shall be negotiated with the successful applicant based on his/her qualifications and experiences.

General:

• Candidates should send their applications to: HR@meetingpointcyprus.com  by July 25th 2019.
• All applications must include the candidate’s CV in Word or PDF format.
• Applications should clearly state the Code of the position they are applying for as well as the name and surname of the candidate under the “Subject” of the e-mail
• Applications not following the above format shall not be considered
• Only shortlisted candidates will be contacted
• Any queries should be communicated to the above e-mail address