Our client, a very well established online marketing agency, is currently seeking to recruit a VIP Assistant Manager to join their expanding team based in Limassol. The successful candidate will be a highly motivated individual who will be responsible for ensuring the team meets their goals of efficiency and customer satisfaction.

Responsibilities

• Preparing the daily/weekly and monthly departmental reports.
• Create and Update the department’s procedures and make sure they are clearly understood and followed through.
• Update the team schedule, insure adherence and report any outstanding concerns.
• Prepare and deliver the training for the new hires of the department. Support and verify them for the probation period to deliver a complete evaluation to the management.
• Monitor the daily activity and decide on the necessary actions to be taken for highest value customers.
• Provide guidance and assist the key account managers in making decisions regarding customers.
• Monitor and report the performance of the team on a daily basis.
• Be able to maintain confidential and sensitive information

Requirements

• 2+ years experience in a leadership capacity (e.g. management, team leader, supervisor, etc.)
• 2+ years experience in sales/customer support roles.
• Excellent communication skills.
• Proficiency in English language
• Must be proficient in Microsoft Office
• Ability to effectively train and motivate sales agents
• Excellent organizational, problem-solving, project management and communication skills
• Willingness to show leadership and guidance for the team

Benefits:

• Excellent work environment
• Attractive remuneration package depending in experience and qualifications
• Monthly commission additional to basic salary
• Possibilities for internal growth

If you wish to apply please send your CV to info@cosmocyprus.com or call on +357 25392365 for more information.