VACANCY : Guest Service Agent

Aphrodite Hills Resort, Europe’s multi-awarded destination and one of the must-visit resorts in the world, is looking for a passionate candidate to join the Rentals Team (Luxury Villas and Exclusive Apartments).

If your qualifications and abilities match the points below JOIN US.

Responsibilities:

• Meet and greet guests.
• Escorting guests to their accommodation property and explain all the essential information.
• Provide customers with quotes and product knowledge.
• Respond to internal and external enquiries via email, phone and face-to-face
• Manage customers order entries.
• Maintain a database that comprises customers’ details, reservation dates, and other essential information.
• Manage and update guests and Tour Operator bills
• Perform general administration tasks.
• Works closely with all members in Front Desk and other departments.

Requirements and Qualifications:

• At least 2 years’ experience in a customer service position
• Excellent Communication skills
• Extensive experience using MS office software
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Excellent knowledge of English language (Russian or any other language will be considered as an advantage).
• Excellent organization and strong communication skills
• Be flexible with working hours.
• The candidates must have driving license

Benefits:

• Permanent all year around position.
• 5 days a week (40 hours/2 offs per week)
• Competitive compensation package which includes 13 salaries
• Complimentary Lunch
• Provident Fund
• Medical Fund
• Opportunities for career development and growth within the company
• Discounts for all outlets/restaurants and accommodation on Resort

Applications:

Interested candidates must apply to the Human Resources Department by sending their CV at vacancies@aphroditehills.com

All applications will be treated as strictly confidential.