BrainRocket is a software development company and digital solutions provider. The company has created over 40 cutting-edge products spanning 20 different markets. Our team of around 670 tech-savvy professionals successfully deliver scalable projects that are custom-made to the customers’ needs. We also strive to create a culture centered around personal and professional growth for employees, in a positive and welcoming environment.

Requirements:

• Proven experience as an Account Manager or similar role, in the online gaming or trading industry is a MUST.
• Strong understanding of the online gaming industry and platform technologies.
• Excellent communication and interpersonal skills.
• Ability to analyze data and provide actionable insights.
• Proactive problem-solving skills and a customer-focused mindset.
• Bachelor's degree in Business, Marketing, or a related field.

Relationship Management:

• Cultivate and maintain strong relationships with platform partners to ensure customer satisfaction and loyalty.
• Act as the main point of contact for assigned partners, addressing their needs and concerns in a timely and professional manner.

Account Growth:

• Identify opportunities for account growth and upsell additional products or services to partners.
• Collaborate with internal teams to develop and implement strategies that maximize revenue and optimize partner performance.

Communication and Collaboration:

• Communicate regularly with partners to provide updates on new features, promotions, and other relevant information.
• Collaborate with cross-functional teams, including Sales, Marketing, and Technical Support, to ensure seamless partner integration and satisfaction.

Data Analysis:

• Analyze partner performance data to identify trends, areas for improvement, and growth opportunities.
• Provide insights and recommendations to partners based on data analysis and industry knowledge.

Issue Resolution:

• Address and resolve any issues or concerns raised by partners, ensuring a positive and professional resolution.
• Work closely with internal teams to escalate and resolve technical or operational issues affecting partners.

We offer excellent benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• Dynamic and collaborative work environment.

If you are interested, please send your CV to zarb.a@brainrocket.com