Main responsibilities:

• Communication with customers via online chats, e-mails
• Maintain prompt and empathetic attitude toward customers
• Acknowledge and resolve customers’ requirements
• Knowing our products inside and out so you can answer the questions
• Ensure the satisfaction of the customer and provide professional support for customers.

Requirements:

• Excellent written and verbal German/ Polish/ Hungarian/ Italian/ Czech/ Slovakian/ Slovenian/ French/ Polish/ Arabic/ Danish/ Finish/ Swedish/ Norwegian and English skills
• Ability to work in a multitasking environment
• Analytical skills
• Attention to details
• Previous experience as a support agent will be considered an advantage.

We offer excellent benefits, including but not limited to:

• Learning and development opportunities, interesting, challenging tasks;
• Up to 50% KPI bonuses from the third month of employment;
• Official employment in accordance with the laws of Cyprus and the EU, registration of family members;
• Company fitness corner in the office for employees;
• Opportunity to develop language skills and partial compensation for the cost of language classes;
• Birthday celebration present;
• Time for proper rest and 24 working days of Annual Vacation;
• Breakfasts and lunches in the office (partially paid by the company).

If you are interested, please send your CV to hr@wdsupport.com!