CareerFinders, on behalf of our client, a newly established Travel Agency with offices in Nicosia, we are seeking to recruit a Travel Manager to join their growing team. The successful applicant will establish and maintain strong relationships with clients to understand their preferences, needs, and expectations for travel arrangements. As a Travel Manager, you will also be responsible for updating and promoting the Company’s website portal. Our client is seeking applicants who are ideally educated in Travel and Tourism, or other closely related fields, who possess approximately 2+ years of previous experience in travel coordination. Knowledge of Amadeus (or similar) is highly advantageous and proficiency in travel booking software and tools is essential. IATA knowledge will be considered desirable, and excellent verbal and written communication skills in English and Greek are a must. Working hours are Monday to Friday from 08:30 to 18:30, with half days on both Wednesday and Saturday from 09:00 to 13:30.

Key Duties/Responsibilities: 

• Update and promote company’s website portal.
• Establish and maintain strong relationships with clients to understand their preferences, needs, and expectations for travel arrangements.
• Act as the primary point of contact for clients throughout the travel planning process, providing personalized assistance and addressing any concerns.
• Collaborate with clients to design customized travel itineraries that align with their preferences, interests, and schedules.
• Arrange flights, accommodations, ground transportation, and other travel-related services, ensuring they meet the highest standards of comfort and luxury.
• Research and recommend exclusive destinations, venues, and activities based on clients' interests.
• Secure reservations for dining, entertainment, and special events to enhance the travel experience.
• Ensure all travel arrangements are properly synchronized and organized, minimizing any potential disruptions.
• Anticipate and proactively address any travel-related issues or emergencies that may arise during the client's trip.
• Liaise with vendors, airlines, hotels, and other service providers to resolve any challenges promptly and to the client's satisfaction.
• Maintain clear and timely communication with clients to provide updates on travel arrangements, changes, and any relevant information.
• Provide clients with detailed itineraries, contact information, and travel documents to ensure a seamless journey.
• Arrange for personalized services such as private guided tours, personal shopping, spa treatments, and other exclusive experiences.
• Coordinate with security personnel and ensure clients' safety and privacy throughout their travels.
• Develop and manage budgets for each client's travel arrangements, ensuring that expenses align with their preferences and expectations.
• Negotiate rates with vendors to secure the best value.

Key Skills/Experience: 

• Bachelor's degree in Travel and Tourism, or a related field is a must.
• IATA is highly advantageous.
• Minimum 2 years of proven experience in travel coordination is essential.
• Excellent verbal and written communication skills in both Greek and English are a must, any additional language will be considered an advantage.
• Problem-solving skills and the ability to remain composed under pressure.
• Proficiency in travel booking software and tools.
• Knowledge of Amadeus (or similar) is highly advantageous.
• Superior administrative and organisational skills.
• Comfortable with the use of MS Office applications.

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number CAR7467. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.