CareerFinders, on behalf of our client, an expanding Group of Companies with diverse business interests including the provision of Project Management, Software Development & Consultancy Services to a wide range of clients, we are seeking to recruit a Quality Assurance & Support Engineer (Dual Role) to join their growing team based in Larnaca. The successful applicant will work closely with software developers, carrying out functional testing, customer scenario testing, sanity testing and overall QA improvement process. In addition to testing, you will be responsible for diagnosing and troubleshooting technical issues related to products and services, providing timely support through various channels including email, and live chat. Our client is seeking applicants who are ideally educated to degree level in Computer Science or other closely related fields, who hold some previous experience with software quality assurance and technical support. A highly attractive remuneration and benefits package is on offer to the successful candidate. 

Key Duties/Responsibilities: 

• Identify, isolate, and track bugs pre & post-release through testing.
• Identify any potential problems that users might encounter.
• Review user interfaces for consistency and functionality.
• Execute test cases and analyze results.
• Automate processes and tasks using scripting languages.
• Create logs to document testing phases and defects and track bugs.
• Stay up-to-date with new testing tools and test strategies.
• Troubleshooting and resolving technical issues.
• Providing a professional level of technical support to customers.

Key Skills/Experience: 

• University/college degree in Computer Science, Computer Engineering or relevant subject.
• Minimum 2+ years of experience in Quality Assurance/and or Technical Support position.
• Basic knowledge of Windows and Linux Servers.
• Good knowledge of Bash/Shell scripting languages.
• Good understanding of basic networking protocols and technologies (TCP/IP, DNS, DHCP, etc.).
• Good understanding of Docker and VMware/Virtualization technologies.
• Knowledge of software QA methodologies, tools and processes.
• Good knowledge of Python/Powershell scripting/automation.
• Well-developed analytical and problem-solving skills.
• Any prior experience in software development will be considered an advantage.
• Good written and oral communication skills and report writing skills.
• Fluent in English.
• Willingness to travel.
• Holder of EU Passport.

Key Benefits: 

• Attractive remuneration based on skills and experience.
• Medical Insurance.
• Opportunities for professional growth and development.
• Healthy, vibrant and inclusive working environment.

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number CAR7281. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.