CareerFinders, on behalf of our client, a long-established and highly regarded International Insurance Company with regional offices in Cyprus, we are seeking to recruit a Russian-Speaking Claims Officer to join their growing team based in Nicosia. Working as part of an established team, the successful applicant will primarily be responsible for providing a high level of customer service to existing clients and insurance brokers, including providing information relating to Life Insurance policies. You will need to possess proven experience in a client focused role, with outstanding administration and organisational skills, as well as excellent attention to detail. Fluency in both verbal and written Russian and English is essential. Our client offers a highly attractive remuneration and benefits package that includes a competitive basic salary, provident fund, medical insurance, and life insurance policy.

Key Duties/Responsibilities:

• Customer service support to existing clients and brokers in emails and on the phone.
• Knowledge of life insurance products.
• Technical operations with relation to existing policies (alterations of policies, surrenders, performance of reports, etc).
• Underwriting of policies.
• Performance of incoming and outgoing bank transfers (booking of premiums and transfers of payouts to clients).
• Basic knowledge of AML procedures.

Key Skills/Experience: 

• Approximately 2 years working experience, ideally in the Financial Services or Insurance sector.
• Professional communication skills and customer service skills.
• Fluency in Russian is essential.
• A high level of numeracy and logical/analytical thinking.
• Very good English language skills, German language considered as an advantage.
• Excellent business writing skills.
• Dedicated personality, organized individual, keen perception, and resistance to stress.
• Excellent time management skills
• Very good Microsoft Office knowledge.
• Willingness to go 1-2 times for training in Austria.
• Experience and willingness to hold seminars and training sessions in Russian will be considered as an advantage.

Remuneration/Benefits: 

• 13th salary and yearly bonus.
• Provident Fund (7%).
• Medical Plan and Life Insurance.

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number CAR6772. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.