Do you see yourself engaging in an efficient post-fixture claims handling team with an analytical approach to contract review and negotiation on specified terms? And are you enthusiastic about voyage operations and the continued development of an efficient claims-handling process essential to support the overall business performance? Then you might be our new Freight and Laytime Specialist.

NORDEN is a leading commercial maritime company and we are looking for you who even though you already hold great experience within freight, laytime and operational claims handling in the maritime sector wants to join a company where you will get the chance to advance even further through comprehensive training and development opportunities.

The position as our future Freight and Laytime Specialist will be located in our office in Limassol, Cyprus.

Take on a crucial role in NORDEN’s performance
As a Freight and Laytime Specialist you will get to use your stakeholder management skills, internally and externally, and practice best-in-class service which are important drivers in the NORDEN mindset.

Your primary responsibilities will include:

• Calculating, preparing, and invoicing freight, demurrage, and operational claims arising out of contracts with oil majors, dry bulk charterers, and trading companies in accordance with contract terms.

• Investigating and analysing facts and data gathered from operators, vessels, port agents, surveyors, and charterers.

• Ensuring strict adherence to various contractual time bar clauses - invoicing on time and gathering all supporting documents.

• Dispute handling and communication via e-mail, phone, and face-to-face meetings for prompt settlement of disputes.

• Developing and maintaining commercial relationships with customers.

• Closely collaborating with other departments within the organisation, such as Chartering, Operations, and Accounting to optimise efficiency, increase claims earnings and ensure maximized cash flow.

Unlock your competencies and core qualifications

We are looking for a colleague who has a curious, proactive, and innovative mindset. To align with the position’s requirements, we expect you to have an analytical mindset, attention to detail and find joy in contract reviewing and negotiation while also possessing a solid business understanding. We expect you to be a skilled negotiator with a great drive.

Moreover, to excel in this position, the following qualifications are essential:

• You hold a university degree.

• You have previous experience from a similar claims handling position.

• You hold extensive English communication skills.

• You have good time management skills.

Application
Please upload your English written application, resume and relevant diplomas via our website as soon as possible and no later than 12th of May 2024. We review applications and interview candidates on an ongoing basis.

NORDEN values diversity in thought, educational background, and professional competencies and therefore encourages all qualified candidates to apply for the position.

We look forward to hearing from you.

About us
NORDEN is a leading trading-oriented shipping company at the heart of global trade. By leveraging frontier technologies in combination with global expertise and local insights, we enable smarter global trade with trusted, efficient, and responsible solutions to customers all over the world, while being committed to aide our customers in decarbonizing their supply chains. With a rich heritage and deeply rooted values, we are a true people-business with high standards within diversity, equity, and inclusion, empowering our employees to realise their full potential.