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Brand Ambassadors - German speakers

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#SL66107
Type: Full time

We are SkillOnNet. Our aim is to be the world leader in gaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and sustainability, and we are trying to revolutionise our industry for the benefit of our players, ourselves, and the entertainment industry as a whole.

Job Description:

As a Brand Ambassador, you will interact with customers and assist them with their queries. As a Brand Ambassador Agent, you’ll be in charge of making sure that the customers in your market are having a top-notch experience by:

  • Caring for new customers and make sure they are having a great experience
  • Creating individualized campaigns and communicate them to the customers by phone, emails and sms.
  • Providing help to customers experiencing problems in the payment process
  • Going the extra mile to engage customers

Your Responsibilities:

  • Effectively communicating with customers in their designated language.
  • No similar experience is needed, an extensive training package is provided by the company. A great attitude is what we are looking for.
  • Excellent writing and communication skills
  • Ability to multitask and self-manage your workload
  • Ability to work shifts
  • Ability to work independently as well as being a team player
  • Positive attitude
  • Result oriented
  • Computer literate (Excel, Word, Email etc)

What we are looking for:

  • Fluent in English language
  • Proven customer service experience is welcomed but not mandatory since the company provides comprehensive in-house training.
  • Strong communication/public relations along with active listening skills required.
  • Customer orientation and the ability to adapt and respond to diverse sorts of characters
  • Proficiency working on computers and touch typing are required.
  • Ability to perform under pressure
  • Accountability and conscientiousness

What's in it for YOU?

  • Excellent work environment
  • Attractive salary package
  • Monetary vouchers on Birthdays and other special occasions
  • Fully equipped kitchen
  • Options to enrol in Company's medical insurance plan
  • Exciting company activities including monthly lunches, corporate gatherings, , and many other activities.
  • A chance to advance professionally inside one of the world's largest iGaming organisations.

What it's like to work at SkillOnNet!

SkillOnNet believes that people come first, and our "family-oriented" global culture is what drives us. We care about our employees and make certain that they have access to the most relevant and helpful tools, benefits.

Please send your CV at jobs@kpaxmarketing.com

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