CareerFinders, on behalf of our client, a rapidly expanding company offering single wallet white label Casino & Sports solutions via Mobile, Tablet and PC to clients across the world, we are seeking to a Customer Support Representative to join their growing teams based in either Limassol or Larnaca. The successful applicant will ideally hold previous, demonstrable experience in a Customer Support position, speak excellent, fluent English and be available to work on rotational shift patterns.

Key Duties/Responsibilities:

• Dealing directly with clients’ queries over chat system, e-mail and phone.
• Answering client’s requests.
• Promoting products and services to clients.
• Optimize customers’ satisfaction.
• Interacting with other departments as necessary to meet client’s needs.
• Maintaining professionalism at all instances.

Key Skills/Experience:

• Able to work 24/7 shifts on rotation.
• Previous experience in a similar position is highly desirable.
• Excellent communication and client service skills.
• Excellent command of English language.
• Attention to details and quality of work.
• Ability to work freely in Cyprus (EU Status).

Key Benefits:

• Private medical insurance.
• Complimentary lunches.
• Team building activities.
• Employee discounts on a wide range of products and services.
• Paid training.
• Supportive and positive working environment.

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cyquoting the reference number CAR5007. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.