CareerFinders, on behalf of client, a CySEC regulated Investment Firm with expanding operations in Limassol, we are seeking to recruit a Client Lifecycle Manager to join their growing team. The successful applicant will primarily be responsible for overseeing the entire client journey, from onboarding to retention and loyalty, ensuring a high-quality customer experience that aligns with our business goals and regulatory requirements. You should be educated to degree level in Business Administration, Marketing, Finance, or a related field and possess approximately 2+ years of relevant experience in client lifecycle management or data analysis, preferably in the financial services sector. Our client offers a highly attractive remuneration and benefits package which includes Corporate Fund Scheme and Discretionary bonus based on company's and personal performance.

Key Duties/Responsibilities: 

• Develop and execute strategies for managing client relationships throughout their lifecycle, maximizing client engagement and retention.
• Analyse client behaviour and market trends to identify opportunities for service improvements and personalized client interactions.
• Collaborate with marketing, and support teams to ensure a cohesive client experience and address client needs effectively.
• Manage CRM systems, ensuring accurate data collection and analysis for informed decision-making.
• Oversee the onboarding process, ensuring compliance with regulatory standards and a smooth start for new clients.
• Implement targeted communication and marketing campaigns to different segments of the client base.
• Monitor and report on client lifecycle metrics, providing insights and recommendations to senior management.
• Stay up-to-date with developments in the financial services industry and regulatory changes, adapting strategies as necessary.

Key Skills/Experience: 

• Bachelor's degree in Business Administration, Marketing, Finance, or a related field.
• Minimum of 2 of experience in client lifecycle management or data analysis, preferably in the financial services sector.
• Proficient in data analytics tools.
• Strong understanding of the financial services industry and regulatory environment.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work in a fast-paced and dynamic setting.
• Demonstrated ability to develop and implement successful client relationship strategies.

Key Benefits: 

• Attractive remuneration package.
• Corporate fund scheme.
• Discretionary bonus based on company's and personal performance.
• Discount benefit card.
• Yearly Training Budget – Udemy membership per department.
• Training opportunities for growth and personal development.
• Up to 25 days holidays per year.

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number CAR7351. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.