Job Description
Our Client is a Leading Insurance Company and they are looking for a training assistant. The successful candidate will aid the Head of Training in preparing new employees for their responsibilities.They will handle an array of training-related administrative duties, from answering employee questions, to responding to emails, passing-out training manuals and performing ‘On-the-Job’ training until new members fully assume their job duties.
 
Job Responsibilities

• Identifying training and development needs through job analysis, appraisal schemes and on-the-job monitoring in order to design and develop training programs based on the organization and the individual's needs
• Creating, developing and delivering effective induction training programs for all teams, enabling inductees to learn how to achieve and maintain excellence in their everyday activities
• Participating in the execution of the yearly training plan
• Preparing and executing individual performance improvement coaching plans to ensure that the members surpass the minimum acceptable levels of performance and reach their Key Performance Indicators and targets
• Monitoring and reviewing the progress of all members through monthly performance evaluations, quarterly readiness tests and monthly quizzes
• Review and provide feedback to members as per the Quality Call Monitoring performed
• Evaluating the effectiveness of training to ensure that the desired results are being achieved
• Amending and revising programs and techniques as necessary, in order to adapt to the changes that occur in the work environment
• Creating and updating training material and organizing the workshops/seminars training sessions
• Participating in training and coaching sessions for Continuous Learning and Development

Requirements

• University degree in Education or Human Resource Management or studies in a related field
• Two or more years training delivery experience
• Understanding of adult learning principles
• Excellent verbal and written communication skills in English and Greek
• Proficiency in creating clear, effective MS Power Point presentations, Word documents, Excel and other training software/ tools designed to enhance audience comprehension and to achieve results
• Computer literacy (MS Office:  Word, Excel, Power Point etc.)
• Ability to model values of the organization
• High level of flexibility and creativity
• Ability to motivate, and lead effectively
• Exceptional communication, organizational and time-management skills
• Excellent interpersonal skills and pleasant personality
• Ability to work under pressure
• Active listening and critical thinking
• Sound judgment and attention to detail
• Enthusiastic, proactive, confident and professional