Job Description
Our Client is a Leading Insurance Company and they are looking for a Quality Administrator. The successful candidate will ensure that the products and services offered by the company are fit for purpose and consistently meet both external and internal requirements such as legal compliance and customer expectations. This can be achieved by maintaining robust departmental processes and procedures.
 
Job Responsibilities

• Meticulous about meeting standards and customer expectations, and committed to improving business performance
• Participating in the coordination of the activities required to meet quality standards
• Administering the performance of the quality management system, helping in the production of data and reporting on performance, measuring against set standards
• Performing daily random checks on products and services offered within the company and reporting on corrective actions
• Responsible for reviewing communications to identify areas of improvement and to identify best practice
• Following up with customer complaints and identifying corrective actions to the Quality Management system
• Participating in training and coaching sessions for Continuous Learning and Development

Requirements

• University degree in Quality Assurance, Business Management or studies in a related field
• Familiar with ISO 9001:2015 and ISO 27001:2013 Standards
• Excellent verbal and written communication skills in English and Greek
• Computer literacy (MS Office:  Word, Excel, Power Point etc.)
• Active listening, critical thinking and analytical ability
• Excellent communication and interpersonal skills
• Ability to prioritize and work within a team
• Ability in numerical and statistical analysis
• Aptitude for thorough investigation with attention to detail and precision
• Be principled and have integrity