CareerFinders, on behalf of our client, an expanding Group of Companies that offers a variety of outsourced back-office services to a range of industries and clients, we are seeking to recruit a Fraud Analyst to join their rapidly growing team based in Larnaca. Reporting to the Fraud Manager, the successful applicant will play a key role minimising fraud loss and chargeback rates through the prevention, detection and investigation of fraudulent transactions and accounts. Our client is seeking applicants who possess approximately 1 year of professional experience in a relevant position, with sound knowledge and understanding of KYC and anti-fraud policies. Excellent verbal and written communication skills in English are essential. Our client offers a competitive salary based on skills and experience, as well as a gym and fitness allowance. Rotational shift-patterns apply for this position.

Key Duties/Responsibilities:

• Minimise fraud loss and chargeback rates through the prevention, detection and investigation of fraudulent or suspected transactions and accounts.
• Investigate suspicious alerts received from any fraud monitoring applications, the Customer Service Team or other sources, and ensure all related records/documentation are maintained.
• Undertake proactive analysis of customer records, to link unidentified accounts to known or suspected fraudulent activity.
• Where available, utilise automated (or other) systems to verify customers and validate any documentation received for KYC purposes.
• Analyse all reported Fraud cases, to identify any new and emerging fraud trends.
• Maintain and review online customers accounts and activity.
• Maintain a close working relationship with other Teams (Marketing, Customer Services and Affiliates, etc…).

Key Skills/Experience:

• Any higher education will be considered an advantage, but not essential.
• Approximately 1 year of experience in a relevant position.
• An understanding of KYC and anti-fraud policies and procedures.
• Meticulous, with outstanding attention to detail.
• Excellent verbal and written communication skills in English.
• Knowledge of MS Office applications.
• Ability to work well with others and be a team player.
• Excellent organisational skills.
• Ability and willingness to work on rotational shift patterns (06:00-15:00, 10:00-19:00 & 15:00-12:00)

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cyquoting the reference number CAR7163. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.