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Risk Analyst

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Type: Full time

Tech4sGroup, a fast growing and innovative service provider with Headquarters in Cyprus and a representative office in Malta is looking for passionate team members to join their extraordinary teams!

What we do:
Our goal is to provide tech oriented and high-quality services enabling our clients’ growth and success.
Our team consist of IT, Marketing, eCommerce & other high calibre professionals with experience in different industries.

Due to continuous growth, we are seeking to hire a Risk Analyst to join our Risk and E-commerce Department.

This is an entry level role and is required to work on shifts including weekends and Public Holidays.

Grow with us #tech4s

Your role at Tech4sGroup:

  • Requesting and verifying KYC documents according to internal procedures
  • Performing risk detection, assessment, on various accounts
  • Performing risk mitigation on accounts with low-risk activities according to internal procedures
  • Escalating medium and high-risk cases to seniors
  • Responding to KYC and other customers’ related tickets from Customer facing departments in a professional and timely manner
  • Carrying out occasional competitor analysis and reporting valuable updates of competitor sites
  • Troubleshooting transactions related issues and reporting the outcomes in a timely manner
  • Filling various daily, weekly, and monthly reports upon Management request
  • Reporting urgent matters such as downtime and multi-user problems to the line manager and/or respective senior
  • Assisting the line manager in any ad-hoc projects linked to the Ecommerce team scope
  • Always maintaining internal and external communication at professional and high standards
  • Performing the assigned tasks to meet personal goals and set KPI requirements
  • Sharing forged Documents and/or fraud trends to improve team knowledge and understanding of ongoing behaviours
  • Providing training on mastered subjects to the team members when requested
  • Working on; and delivering department’s projects not directly related to the position’s main responsibilities

Profile Requirements:

  • Demonstrated knowledge in Know Your Customer verification
  • Basic familiarity with online payment systems, related regulations and/or basic understanding of AML will be considered an advantage
  • Previous experience in a similar role within the high-risk merchant Industry will be considered an asset
  • Good verbal and written communication skills in English
  • Proficiency with Microsoft Office applications, good knowledge of Excel will be considered an advantage
  • Organised, efficient and looking to succeed within a results-driven team
  • Attention to detail, inquisitive nature and confident in the decision making
  • Ability to work with minimal supervision
  • Ability to motivate oneself in challenging conditions
  • Demonstrated willingness to constantly improve
  • Flexibility to work changing shift patterns, including evenings and weekends

By joining us you can expect:

🍎 Breakfast items daily

🍽 Food Allowance

👩🏻‍⚕️ Group Medical Plan

🏠 Work from home plan

🎁 Annual bonus based on Performance

💡 Personal Development allowance

🗣👤Referral Bonus Scheme

🎆Quarterly Group events

🍸Friday Drinks

🚐Free Transportation

🌴 26 days annual leave

😍 A unique company culture focusing on employee well being

Kindly use this link to apply:

All applications are maintained in strict confidence.
Due to high volume of CV received only successful candidates will be contacted.

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