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Customer Support: Dutch, French, German, Russian

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Type: Full time

We are looking for Customer Support Representatives for a well-established investment firm in Limassol - Not Forex.


  • Responding to all client's requests either by telephone, chat system or , email in a
  • polite and professional manner.
  • Open and maintain customer accounts by recording account information.
  • Resolve product and service problems by clarifying the customer’s complaints,
  • and selecting and explaining the best solution to solve the problem.
  • Contributing to team effort by accomplishing related results as needed.
  • Manage large amounts of incoming calls, emails, and chats.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Follow communication procedures, guidelines, and policies.
  • Further training is provided by the company


  • Fluency in one of the following languages: Italian, Dutch, Russian, Danish
  • Proven customer support experience will be considered as an advantage but not so
  • necessary as a persistent desire to be a professional in this field.
  • Strong phone contact skills ad active listening
  • Customer orientation and ability to adapt and respond to different types of characters
  • Computer literacy
  • Ability to work shifts
  • The ability to work both alone and as a part of a team is essential
  • Attention to detail and quality of work
  • Ability to work under pressure, multi-task, and adhere to strict details.
  • The candidate should be highly organized and detail-oriented

Please click the link below to submit your application or send your CV to cv@d-way.commentioning the job title in the email's subject and we will get back to you.

All applications are maintained in strict confidence.

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