CareerFinders, on behalf of our client, an expanding provider of IT Services to clients across Cyprus, we are seeking to recruit an IT Support Officer to join their team based in Nicosia. The successful applicant will primarily be responsible for providing both remote and onsite support to clients, helping to resolve IT related issues and upgrades. You should hold an academic background relating to Information Technology and will ideally possess approximately 1+ year of previous experience within a similar IT Support related position. Excellent communication skills in Greek and English are a must as well as excellent client service skills.

Key Duties/Responsibilities:

• Responsible for technical support cases.
• Answering calls related to support services and manage them accordingly.
• Deal with minor technical support issues as the first contact of support.
• Installation and configuration of computers, routers, network printers, switches, peripherals, VOIP equipment etc…
• Provide onsite and remote support to clients.

Key Skills/Experience:

• Educated to degree level in Information Technology or a related field.
• Approximately 1+ year of relevant experience within a similar IT Support role is highly desirable.
• Knowledge of computer hardware, software and networking.
• Knowledge of MS Office products such as Microsoft Word, Excel, Outlook, Office365 etc…
• Must be able to travel across Cyprus for work assignments (company car will be provided for trips).
• Carry out any other activities assigned to him/her by the Management and are related to his/her duties.
• Very good knowledge of Greek and English language.
• Integrity and Responsibility.
• Communication skills.
• Driving License.

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number CAR6113. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.