Hungarian-Speaking Customer Experience Officer (Cyprus, Greece or Remote)
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#XM46837 Type: Full time / Remote
Reference Number: CCOHU1021
We are looking for a passionate and self-motivated professional to join our Customer Experience Team.
The main responsibilities of the position include:
- Deal with clients’ inquiries via live chat, email and telephone
- Preform personal clientele analysis and take actions as required
- Handle client inquiries appropriately and ensure that high level service is provided
- Promote available products and services to clients
- Develop and maintain excellent relationships with prospective and existing clients
- Cooperate effectively with other departments as required
- Contribute to team effort by achieving targeted results
- Degree in a business-related field
- Client handling experience in the financial services sector, is a definite plus
- Fluency in English and Hungarian language
- Dynamic and target oriented
- Outstanding communication and interpersonal skills
- Excellent computer literacy
- Attractive remuneration package
- Private health insurance
- Food allowance
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
Type of employment: Full time
Location: Cyprus, Greece, Remote
Please visit our website www.xm.com/careers to submit your online application for this position.
All applications will be treated with strict confidentiality!