Relationship Manager (4561)
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#CR46138 Type: Full time
CareerFinders, on behalf of our client, a market-leading and rapidly expanding technology-driven provider of eMoney, Payments and Identity Verification solutions to clients across the globe, we are seeking to recruit a Relationship Manager to join their team in Nicosia. The successful applicant should have previous experience and knowledge within the Financial Services sector and possess outstanding client service and communication skills.
- Understand customer needs and develop plans to address them.
- Understand the industry and best practices.
- Resolve customer problems quickly and effectively.
- Train clients on products and system.
- Manage relationships, help to prioritize bugs and new features for development.
- Forward upselling and cross-selling opportunities to the sales team.
- Promote high-quality sales, supply and customer service processes.
- Gain solid knowledge of competitors.
- Proven experience as a Relationship Manager.
- Knowledge of customer relationship management (CRM) practices.
- Experience in sales or customer service is preferred.
- Problem-solving attitude.
- Excellent communication and training skills.
- Aptitude for fostering positive relationships.
- Teamwork and leadership skills.
- Customer-oriented mindset.
- BSc/BA in Banking and Finance or Business Administration or similar field.
- Ability to travel to visit clients worldwide