CareerFinders, on behalf of our client, a market-leading and rapidly expanding technology-driven provider of eMoney, Payments and Identity Verification solutions to clients across the globe, we are seeking to recruit a Relationship Manager to join their team in Nicosia. The successful applicant should have previous experience and knowledge within the Financial Services sector and possess outstanding client service and communication skills.

Key Duties/Responsibilities:

• Understand customer needs and develop plans to address them.
• Understand the industry and best practices.
• Resolve customer problems quickly and effectively.
• Train clients on products and system.
• Manage relationships, help to prioritize bugs and new features for development.
• Forward upselling and cross-selling opportunities to the sales team.
• Promote high-quality sales, supply and customer service processes.
• Gain solid knowledge of competitors.

 
Key Skills/Experience:
 

• Proven experience as a Relationship Manager.
• Knowledge of customer relationship management (CRM) practices.
• Experience in sales or customer service is preferred.
• Problem-solving attitude.
• Excellent communication and training skills.
• Aptitude for fostering positive relationships.
• Teamwork and leadership skills.
• Customer-oriented mindset.
• BSc/BA in Banking and Finance or Business Administration or similar field.
• Ability to travel to visit clients worldwide

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number CAR4561. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.