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American Medical Center / American Heart Institute - It Assistant

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#AM04161
Type: Full time

American Medical Center / American Heart Institute is seeking a talented and driven individual to join our IT department, who will be responsible for assisting the IT Manager in maintaining the company’s IT systems (software, hardware, communication).

Key Responsibilities:

  • Installing, replacing and configuring computer hardware, operating systems, trading platforms and applications
  • Diagnosing & solving hardware/software faults
  • Performing routine audits of systems & software and resolving possible problems identified from the audit in cooperation with the IT Manager
  • Administering the Company’s ticketing system and responding to staff’s requests in a timely manner
  • Providing support and training to employees on IT related issues
  • To assist the IT Manager with various projects or duties as and when required
  • Any other ad-hoc IT related duties in the Nicosia and Limassol premises

Qualifications and requirements:

  • A university degree (preferred) or college diploma in Computer Science, Computer Engineering or a related field is required.
  • Previous experience of 3 years in a similar role will be an advantage
  • Good working knowledge of Local Area Networks, TCP/IP, DNS and other Network Protocols
  • Good knowledge of operating systems (Windows, Mac).
  • Good working knowledge of desktop applications, e.g. MS Office
  • Administration of Windows Servers including Active Directory, Virtual Servers
  • Working with Managed Networks, VoIP telephony, Office Security
  • Competence in different hardware and software, installing and configuring
  •  Trouble Shooting experience
  • Excellent communication skills to facilitate working in a multi-cultural, multi-denominational environment
  • Excellent decision-making and problem-solving skills 
  • Excellent knowledge of Greek and English language
  • Effective verbal communication and interpersonal skills.
  • Organisational skills.
  • Attention to detail

A competitive package will be offered to the candidate, based on knowledge and experience.

Please apply by submitting your CV at the electronic address HR@amc.com.cy. All CVs will be treated in strict confidence.

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