Job Description
Our client is a service provider based in limassol, they are looking for an enthusiastic spanish speaker to join their team as a Customer Support Complaints Representative. The ideal candidate will have fluency in the english and spanish languages and ideally will have experience in a similar position.

Job Responsibilities

• Provide customer support via chat, phone and emails
• Resolve product related issues
• Resolve complaints by customers
• Works closely with the Compliance team
• Ongoing and direct communication with clients in support of any queries or issues
• Negotiate with customers

Requirements

• Degree in Business Studies or any other relevant field
• Fluency in English/Spanish verbal and written is a must
• Experience in a similar position will be considered as an advantage
• Financial markets background will be considered as an advantage