Call Center Operator – sKash App
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#SA39085 Type: Full time / Part time
Skash Ltd, a rapidly growing company in the financial sector is looking for an enthusiastic candidate to join the Cyprus team at the position of the Call Center Representative. We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers, keeping customer satisfaction at the core of every decision and behaviour.
If your qualifications and abilities match the below requirements, you are an outgoing team player who can share a vision, you are seeking a full -time position with possibilities for development, then join us!
Key Duties & Responsibilities:
- Build sustainable relationships and engage customers by promoting the benefits of the product
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Respond professionally to customer inquiries
- Manage inbound and outbound calls in a timely manner
- Assist customers via telephone and other support channels
- Provide information to customers by explaining procedures and answer questions
Requirements - Knowledge, Skills and Abilities:
- Excellent communication skills
- Strong sales skills
- Native Greek speaker
- Very good knowledge of English language
- Minimum 1 year experience in sales related field
- Excellent problem-solving capabilities
- Ability to work in a team
- Punctual, hardworking, and reliable
- Service oriented professional, with attention to detail
Interested candidates please send your CV to callcenter@skash.com