A leading FinTech Services Provider located in Limassol, is looking to hire a System Engineer.

Responsibilities:

• Ability to utilize the trouble ticket system to log all requests and activities, including documentation of special requests and customization considered important for future support.

• Produce and update processes and support documentation.

• Monitor the operational support systems to proactively identify service impacting events relating to IT, network, and facility conditions.

• Communicate with clients and team members at regular intervals to ensure expectations are set and that appropriate attention is being paid to client requests.

• Excellent customer service (professionalism and courtesy are a must, as is ability to adhere to industry knowledge standards) and communication skills (chat, email, phone, and in person).

• Communicate changes, outages to appropriate contacts.

• Escalate problems to the appropriate teams within the company or external vendors as required.

• Setting up new ESXI Hypervisors, upgrading and maintaining with up-to-date firmware & drivers

• Troubleshooting issues on clients virtual machines and internal systems plus upgrading them to latest version.

Requirements

• University Degree in Computer Science, Engineering or any other relevant field.

• 3+ years of experience with virtualization technologies such as VMware is an absolute must.  

• Datacenter experience will be considered as a plus

• VMware VSAN experience will be considered as a plus

• Experience in Windows environment including Windows 2012/2016/2019 Servers and Linux Centos/RedHat/Ubuntu.

• Knowledge and experience with Layer 1-7 troubleshooting.

• Network certifications will be considered as a plus (eg CCNA)

• Knowledge and experience with SNMP protocol.

• 3+ years of experience with Active Directory, DNS and DHCP

• 3+ years of experience with Exchange or Office365 or Gmail Business

• 3+ years of experience with Monitoring Solutions (eg. Zabbix, Cacti, PRTG or Nagios)

• Must have integrity and strong communication skills.

• Efficiency and ability to take responsibility and get things done.

• Team player and ability to work with minimum supervision.

• Able to work under pressure and meet tight deadlines.

• Candidate should also be willing to prepare for Certifications.

• Fluency in English (oral and written) is mandatory.

• After-hours on-call duties are part of this job.

Benefits:

• Attractive remuneration package based on experience

• Excellent working environment

• 23 days’ annual leave.

• Medical scheme

If you wish to apply for this role, please send your updated CV to Stella Theodoulou at career@careeresti.com quoting ‘System Engineer’ on the email’s subject line. Please note that only shortlisted candidates will be contacted.

CareerEsti HR & Recruitment Services Limited is a licensed Private Employment Agency, by the Ministry of Labour, Welfare and Social Insurance (Cyprus), since 2019 (LN:370)