CareerFinders, on behalf of our client, an International Investment Firm with regional offices in Cyprus, we are seeking to recruit a Customer Support Representative to join their expanding team in Limassol. Previous customer services experience within the Forex market will be considered highly desirable, along with outstanding communication skills in English.

Key Duties/Responsibilities:
 

• Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat.
• Educating clients on how to use the Company’s website and trading platforms.
• Communicating with clients regarding the company’s products and services via telephone, email and live chat.
• Assisting other departments.

 
Key Skills/Experience:
 

• Computer literacy with excellent working knowledge of Microsoft Office applications.
• Knowledge and experience in FX will be considered advantageous.
• A team player with excellent communication skills.
• A EU passport holder or have the right to live and work in Cyprus.
• Fluent verbal and written English (Additional languages are an advantage).
• Ability to work in shifts and occasionally on weekends.

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number CAR5159. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.