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Safer Gambling Agent

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#KM25865
Type: Full time

Leading the iGaming business industry, SkillOnNet provides white label casino and full turnkey services to top brands worldwide.


Founded in 2006 we have grown in terms of both product line up and reputation having developed and produced the Casino Software for a multitude of Online Casino success stories. Currently, we provide over 1200 different Slots and table games to many white label and full turnkey partners with CRM, Retention, Processing, Payments and Support.


The aim of the Safer Gambling/ will be to monitor the on-going risk presented by players in relation to Safer Gambling (AML/Affordability/Player Behavior) and take adequate and proportionate actions to mitigate such risk following a risk-based approach.

The Safer Gambling will have among others the below responsibilities:
• Monitor players entering the Risk Queue and identify further actions to be taken based on the risk presented by the player.
• Undertaking KYC health check reviews of the players accounts identifying missing and/or expired customer due diligence documents.
• Taking further actions based on the risk presented by the player directly related to the above for example requesting missing documents and/or placing account restrictions.
• Screening clients/marking players to be screen against the automated system used by the company for identifying PEP, Adverse Media, Sanctioned individuals and take the appropriate actions accordingly.
• Take different customer interactions including the request for occupation details/Source of Funds/Source of Wealth and input the data into the back-office system of the company.
• Monitor players spending against their known income and take the appropriate action on a case by case basis by assessing the affordability of the player.
• Assist compliance team in ensuring that marketing communications are undertaken in a socially responsible manner and in line with related marketing rules and regulations.
• Assist in general compliance enquires if and when requested to do so.

Skills/Qualifications:
• The position requires working night shifts, public holidays and weekends
• Ability to problem solve and multitask.
• Computer literate. Excellent knowledge of Excel and MS Word.
• Excellent command of English language.
• Trustworthiness.

 

Please send your CV at jobs@kpaxmarketing.com

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