Advance Career, on behalf of our client, an Online Gaming Organization located in Limassol, is seeking to recruit a Safer Gambling Agent;

Responsibilities:

• Monitor players entering the Risk Queue and identify further actions to be taken based on the risk presented by the player.
• Undertaking KYC health check reviews of the players accounts identifying missing and/or expired customer due diligence documents.
• Taking further actions based on the risk presented by the player directly related to the above for example requesting missing documents and/or placing account restrictions.
• Screening clients/marking players to be screen against the automated system used by the company for identifying PEP, Adverse Media, Sanctioned individuals and take the appropriate actions accordingly.
• Take different customer interactions including the request for occupation details/Source of Funds/Source of Wealth and input the data into the back-office system of the company.
• Monitor players spending against their known income and take the appropriate action on a case by case basis by assessing the affordability of the player.
• Assist compliance team in ensuring that marketing communications are undertaken in a socially responsible manner and in line with related marketing rules and regulations.
• Assist in general compliance.

Qualifications:

• The position requires working night shifts, public holidays and weekends
• Ability to problem solve and multitask.
• Computer literate. Excellent knowledge of Excel and MS Word.
• Excellent command of English language.
• Trustworthiness.

Benefits:
An attractive remuneration package will be offered to the successful candidate.