Description 

We are looking for a Sales Support Associate to join our Viva Wallet team in Cyprus! Working as part of a small, well trained and fully supported team of sales executives, enabled with cutting edge sales CRM technology and in depth management team knowledge of field sales, selling highly competitive and innovative top end products and services in the financial sector and meeting achievable, realistic targets, you will enjoy a high end base salary, generous on target performance bonus, pension and a variety of benefits. This is a fast growing, PE backed, highly ambitious financial products and services group that offers a stable, far reaching career path in an inclusive teamwork based progress environment 

About Viva Wallet. Viva Wallet provides innovative acquiring and issuing services to businesses of any size, based on their individual needs. The company was founded in 2010 and has presence in the UK, Belgium, Romania, Greece, Cyprus. It is an entirely cloud-based licensed e-money institution for the provision of payment services in the 31 countries of the European Economic Area (EEA-31) and Principal Member of MasterCard and Visa for issuing and acquiring and a partner to leading global companies, such as Microsoft, Alipay, and PAX. 

More specifically, as Sales Support Associate, you will:  

• Provide support to sales executives and respond to customer and prospect queries;  
• Process new sales leads from inbound/outbound campaigns and provide data and guides to help the sales team;   
• Manage office correspondence, schedule meetings and translate sales material;  
• Monitor customer accounts and provide data and reports to help the sales team;   
• Manage sales tracking tools and report on important information;   
• Provide troubleshooting assistance for customer orders, account statuses and relevant problems;   
• Act as 1st level support to ensure excellent customer service and customer experience; and  
• Stay up-to-date with new product and feature launches and ensure sales team is on board.  

Requirements 

To be considered you should have:  

• At least 1 year work experience in a customer service position;  
• Proficiency with MS Office Suite, particularly MS Excel;   
• Hands on experience with ERP and CRM systems;   
• Exceptional people and customer service skills;   
• Good organizational skills and ability to work under pressure within strict deadlines;   
• Ability to handle multiple tasks in a dynamic environment and work collaboratively as part of a team;  
• BS degree in Marketing or associates degree in relevant field a plus.  

Benefits 

We are offering an attractive competitive salary and the opportunity for a rapid career development, working closely with a highly motivated team in a dynamic and fast paced environment. 

Please send your CV's to ckakas@vivawallet.com