The University of Nicosia is seeking a technically accomplished Associate IT Director who can manage the University’s infrastructure and end-user support teams while providing senior technical judgement across cloud platforms, networking, systems, cybersecurity and identity.

The role also coordinates the IT Department’s budget preparation and execution, procurement and commercial vendor relationships. You will be instrumental in making day-to-day operations reliable and repeatable, giving senior specialists the capacity to develop new institutional services. This is a Nicosia-based role involving on-campus infrastructure and support, with occasional business travel to the UNIC Athens campus.

Key Responsibilities:

• Lead the Infrastructure, Platforms & Devices and assigned end-user support teams; set priorities, allocate work, coach staff, assess performance and develop dependable team coverage.
• Own operational outcomes for assigned on-premises and cloud-connected infrastructure, including servers, virtualisation, endpoint services, storage, backup and recovery; ensure monitoring, documentation and preventive maintenance.
• Provide authoritative technical review and troubleshooting leadership across Windows Server, Linux, Microsoft 365, Active Directory/Entra ID, AWS, VMware/Hyper-V, enterprise networking (Cisco/Fortinet), security and hybrid connectivity.
• Coordinate the University-wide IT budget proposal and execution: gather forecasts from team leads, work with the Finance Office, monitor commitments and variances, and recommend cost and licence optimisation.
• Coordinate department-wide IT procurement and commercial vendor management, including specifications, supplier evaluation, negotiations, licences, contracts and renewals within delegated authority.
• Oversee infrastructure disaster-recovery readiness, tested backups, major infrastructure incidents, capacity planning, asset lifecycle and change control, coordinating interdependent services with their owners.
• Partner with the separate Networks & Cloud Solutions function, the Operations Manager, enterprise application owners and external suppliers; coordinate dependencies without taking over their line-management responsibilities.
• Introduce operational automation, clear runbooks, consistent configuration and patching standards, and carefully controlled AI-assisted or agentic workflows where they produce demonstrable improvements.
• Report service risks, financial performance and supplier issues to the IT Director; represent the department and deputise for the Director when formally delegated.

Qualifications:

• Master’s degree in Information Technology, Information Systems, Computer Science, Computer Engineering, Business Administration, Management Information Systems, or another relevant field.
• Substantial progressive enterprise IT experience (normally 10+ years), including at least four years leading technical staff or comparable IT operational management.
• Proven senior-level technical expertise across the full core infrastructure landscape: Windows Server and Linux, Active Directory/Entra ID, Microsoft 365, AWS, virtualisation, enterprise TCP/IP networks, Cisco/Fortinet environments and cybersecurity controls.
• Ability to assess architecture and diagnose major cross-domain incidents using evidence, and to distinguish sound design from vendor assertions.
• Demonstrated people management, service reliability, recovery planning, operational risk and disciplined change-management experience.
• Hands-on responsibility for IT budgeting, procurement, licensing, vendor negotiation and management reporting.
• Fluent written and spoken English; excellent communication and sound judgement with technical teams, faculty, administrators and suppliers.

Preferred Qualifications:

• University, multi-campus, research or other complex enterprise environments; experience coordinating cloud account owners and third-party application vendors.
• PowerShell/Python, Infrastructure as Code, cloud cost management, secure AI/agentic automation or ITSM maturity initiatives.
• AWS, Microsoft, Cisco, Fortinet, ITIL or relevant security certifications.
• Professional, dependable, and service-oriented.
• Strong interpersonal skills with the ability to build effective working relationships with faculty, staff, and students.
• Organized, detail-oriented, and able to manage multiple tasks effectively.
• Able to work independently while collaborating effectively with cross-functional teams.
• Greek Language proficiency.

Information and Application:

Applicants are invited to submit the following through our electronic platform:

• Cover letter outlining relevant experience and motivation
• Curriculum Vitae (CV)
• Contact details of at least one reference

The ideal candidate should be eligible to work in the European Union / European Economic Area.

For more information, please contact Irene Koliandri at [email protected].

Only shortlisted candidates will be notified.