Business Analyst, Product & Operations (Remote)
AvetudeAbout Avetude
Avetude Recruitment Agency helps companies find and secure qualified talent through a structured and transparent hiring process.
About the Client and the Product
Our client is a B2C e-commerce marketplace operating in Europe. Stage: scale-up, about 180 employees, including a product and engineering team of 45 people. The product is a web platform and mobile apps (iOS and Android) with around 1.2 million monthly active users and 150,000 orders per month. The company name is disclosed at the interview stage.
About the Role
You will be the business analyst for the Product and Operations teams, focusing on Checkout, Payments, and Order Fulfillment. You will report to the Head of Product and work with 3 product managers, a team of 12 engineers, 1 data analyst, and operations leads. You will have a real say in how requirements are shaped: your analysis defines what gets built and in what order, with quarterly alignment with leadership. Your work directly affects conversion, operational efficiency, and revenue.
Responsibilities
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Gather, analyze, and document business requirements together with product, operations, and finance stakeholders
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Translate business needs into clear specifications, user stories, process flows, and acceptance criteria for the development team
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Analyze funnel, order, and payment data to find bottlenecks and quantify the impact of proposed changes
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Build and maintain dashboards and regular reports on key business metrics (conversion, payment success rate, order cycle time)
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Map and optimize business processes, and support their implementation from requirements to release
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Support UAT and post-release validation, and report results and risks to stakeholders every two weeks
Candidate Requirements (Must Have)
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3+ years of experience as a Business Analyst, Systems Analyst, or in a similar role
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Experience gathering and documenting requirements for digital products (web, mobile, or internal systems)
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Strong analytical skills and experience making recommendations based on data
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Experience working with agile development teams
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Professional-level English (B2 or above)
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Ability to communicate clearly with both technical and non-technical stakeholders
Nice to Have
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Experience in e-commerce, marketplaces, or fintech
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Working knowledge of SQL and BI tools (e.g. Tableau, Power BI, Looker)
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Experience with process modeling (BPMN, UML) and tools such as Jira, Confluence, or Miro
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Experience translating complex business problems into clear, actionable requirements
Working Conditions
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Location: remote
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Contract: contractor agreement with the hiring company
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Schedule: full-time, 40 hours per week, flexible hours outside the overlap window
What We Offer
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25 working days of paid vacation per year and 5 paid sick days
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Education budget of €1,000 per year for courses, conferences, and books
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Equipment allowance of €1,500 for a laptop and home-office setup
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Real ownership of the analytical area, with defined goals agreed upfront and feedback every 4 weeks
Hiring Process (approximately 3 weeks in total)
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Short screening call with an Avetude recruiter (the compensation range is confirmed here)
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Сase task: an analytical case of up to 3 hours (requirements and data analysis on a hypothetical scenario), not based on the client’s real work
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Interview with the hiring manager and a product team member (the company name is disclosed at this stage)
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Offer and contract review
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Onboarding
Interested? Send us your CV or portfolio, and we’ll walk you through the role, the process, and every open question on a short call. No pressure, no fees, no surprises.