Stademos Hotels, a leading hospitality group in Cyprus, and owner/operator of iconic Amara, Elysium and Mediterranean hotels, invites talents to apply for the position of Kid's Club Supervisor for the Amara Hotel, and join our team.

At Stademos Hotels we consider our people as the most valuable contributor to our success, which is why we only welcome professionals who are passionate, enthusiastic and willing to grow their career.

We foster a team culture which thrives on challenges and always aims to provide our guests excellence in service, in an environment of tranquillity, well-being and hospitality at its best, where our people feel proud to belong.

We offer opportunities for future advancement and skill development through continuous training programmes, while at the same time encourage initiatives and reward results.

PURPOSE OF POSITION

The Kids Club Supervisor will ensure the smooth running of the Kids Club, in most efficient and effective manner, delivering the highest possible standards of service to all guests (internal and external of the Hotel), through the effective development, management and leadership of the department’ human resources, equipment and provisions; the Kids Club Supervisor will also be pro-active in maintaining and/or improving department profitability in accordance with the Hotel policies, procedures and standards.

KEY ACCOUNTABILITIES

• Manage all day-to-day Kids Club operations within budgeted guidelines and to the highest standards, coordinating resources to ensure that all possible issues are efficiently resolved,

• Ensure and monitor staffing levels and that rotas are in line with revenue according to business levels, staff needs, new starters/leavers, labor standards and appropriately control labor costs,

• Ensure the daily supervision of all subordinates ensuring that their working times, grooming, clothing, actions, duties and opening & closing duties, set ups, cleanings and other before, during and after preparations, are completed in accordance with the pre-set procedures,

• Demonstrate and ensure all subordinates demonstrate thorough knowledge and ability in: the execution of all correct standards, their required daily work, the etiquette while dealing with guests and people, facilities, services, packages & prices and all products including methods of presenta-tion, delivery, cleanliness and service; monitor and strive for continuous improvement at all times,

• Build excellent levels of customer service: interact with all guests; sense, identify and anticipate their needs; liaise with parents prior to their children’ arrival to ensure a smooth transition; relate well with parents and promote a feeling of trust in the children; quickly respond to maximum satisfaction; seek/action/learn from feedback; develop/maintain the files of compiled guest preferences; report upward and downward should a guest not be content with their experience,

• Manage other daily duties: ensure all health and safety policies, equipment, procedures and risk assessments are operational and updated as necessary; respond quickly to emergencies, acci-dent or sudden illness; keep correct daily records of children who attend; plan and develop fun, exciting, action packed programmes of activities and timetables; ensure that all specifications from tour operators for Hotel Kids Clubs are implemented; follow the correct procedures when receiving/returning keys or whilst in their possession; ensure that all guests accounts have been charged; assist with plans, forecasts, targets, KPI’s and the development of systems and procedu-res; promote the Kids Club; respond efficiently to customer complaints; continuously make necessary improvements, all with care and in accordance with the pre-set procedures,

• Monitor all Kids Club activities by actively participating in the operations and inspections, be vigilantly attentive to details, produce quality and standards,

• Inspect all Kids Club front and back areas daily to ensure upmost cleanliness, physical condition and functioning equipment,

BENEFITS:

Attractive remuneration package based on qualifications and experience.

REQUIRED QUALIFICATIONS AND SKILLS:

• Minimum 2 years of Kid's Club experience in hotel industry, having international experience will be considered a plus.

• Relevant child care degree or diploma

• Good knowledge of Microsoft office,

• Able to communicate clearly and positively with children, parents, and staff.

• Extremely guest focused and service minded.

• Excellent interpersonal and communication skills (verbal and written).

• Fluent English. Knowledge of any additional languages will be considered an advantage.

All applications will be treated with the strictest of confidentiality.

Interested applicants may apply at [email protected] no later than 25th October 2026.

Kindly note that only shortlisted candidates will be contacted.