About trueport

Trueport is the world’s first fully transparent, global port cost ecosystem. We empower ship owners, managers, operators, and port agents with digital tools that bring clarity, efficiency, and measurable savings to port cost management. With over 30 years of maritime expertise behind us, we are reshaping the industry by combining innovation, transparency, and customer success.

If you’re passionate about driving change in shipping and want to be part of a high-performance team, this is your chance to join the movement.

Learn more: trueport - Port Costs Reimagined

The Role

We are seeking a detail-oriented and proactive Accounts & Payments Coordinator to join our team. The successful candidate will play a key role in managing payment operations, agent account administration, and communication, ensuring the efficient execution and monitoring of financial transactions.

Key Responsibilities

• Manage the onboarding of agent accounts, including account setup, IBAN verification, and related due diligence procedures

• Generate payment lists and reports through the TP platform in accordance with operational requirements

• Prepare, process, and execute payments accurately and within established deadlines

• Update and maintain payment and Disbursement Account (DA) statuses within the TP platform

• Monitor vessel allocation funds, track outstanding balances, and ensure accurate financial records are maintained

• Communicate with agents to obtain clarifications, resolve discrepancies, and address payment-related queries

• Liaise with clients regarding fund top-ups, payment requirements, and issue resolution

• Assist in identifying and resolving operational and payment processing issues to ensure smooth workflow and service delivery

• Ensure compliance with internal controls, procedures, and applicable financial regulations

Candidate Profile

• Previous experience in payments, accounts payable, finance operations, shipping agency accounting, or a related field

• Strong attention to detail and excellent organisational skills

• Experience working with payment processing platforms and financial systems

• Good understanding of banking processes, including IBAN verification and payment execution

• Strong communication and interpersonal skills with the ability to interact effectively with clients and external agents

• Ability to manage multiple tasks and deadlines in a fast-paced environment

• Proficiency in Microsoft Excel and other Microsoft Office applications

• Experience in the shipping or maritime industry will be considered an advantage

Our Culture

At trueport, customer success is our core. We deliver what we promise, and we’re passionate about transforming the maritime industry. We value:

• Innovative thinking with thorough execution

• High attention to detail

• Independence combined with strong teamwork

• A drive to be part of meaningful change

Why Join Us?

• Be part of a pioneering digital platform transforming port cost management

• Direct exposure to senior leadership, agents and vessel managers

• Work with a global network of maritime professionals

• Contribute to a culture built on transparency, innovation, and customer success

• A collaborative environment with room for professional growth

• Grow your career in a high-performance, forward-thinking team

• Competitive compensation package

To apply please click here: Accounts & Payments Coordinator (trueport)