Thanos Hotels & Resorts are seeking to recruit a Night Receptionist for Amyth of Nicosia Hotel.

Duties & Responsibilities

• To assist and check-in guests as per existing Front Office policies and procedures.
• Serves visitors by greeting, welcoming, and directing them appropriately.
• Ensures that all Guests receive a courteous and warmly service upon check-in and check-out.
• Ensures that Guest data are correctly entered into the system.
• Ensure that duties are carried in an honest and ethical way by abiding the Hotels’ rules and regulations and the Cyprus Law.
• Produces and handover guest keys.
• Notifies the porter for transferring guests’ luggage to their assigned rooms.
• Notes down any special requests that guests may have and pass these onto the relevant department.
• Handles Complaints with immediate action and through proper follow up.
• Performs check out efficiently based on the Hotel’s procedures.
• Ensures Housekeeping reports are accurate.
• Offers wake up services, order taxi transfers when necessary.
• Takes and passes on messages to guests.
• Operates the telephone call centre.
• Sending of any necessary hotel documentation.
• Handling of any outgoing mail.
• Perform any other relevant duties assigned by the Front Office Manager.

Requirements

• Excellent knowledge of Greek & English Language
• Knowledge of any other language will be considered an advantage.
• Excellent communication and interpersonal skills
• Friendly and welcome personality
• Passionate in delivering exceptional levels of guest service
• To be able to work in a fast-paced environment and cope under pressure

What we offer:

• Attractive remuneration package
• Provident Fund
• Staff discounts at Hotels & Kult Boutiques
• Free meals on duty
• Employee Appreciation Program and Reward Scheme
• Great work-life balance
• Comprehensive new staff induction programmes
• Group-wide professional development opportunities across countries and properties
• Continuous training opportunities

If you are interested in this position please APPLY HERE.