POSITION SUMMARY:

The Technician, Entertainment Technology provides high-quality standards and technical support within the Entertainment Department, ensuring the effective and economic operations in accordance to the Company’s policies and procedures.

PRIMARY RESPONSIBILITIES:

• Ensures day to day technical operation of all Entertainment Venues in City of Dreams Mediterranean
• Carries out assigned daily operational tasks, liaises with the Entertainment Events team and Resort Engineers team to ensure all systems relevant to show performances are functional, maintaining a high standard of Technical services across all venues
• Organizes, carries out and completes all maintenance requests on time
• Given the complexity and the risk related with the equipment under the responsibility of the department, ensures that all technical operation and procedures are safe
• Handles all “AVL” related system setup, standby and dismantling of Events
• Coordinates with Housekeeping/Environmental Services department for any follow up cleaning jobs required after completion of each job
• Ensures all tools and equipment are regularly inspected for their correct functions and safe for operational uses
• Ensures the tidiness and cleanliness of the working bench, workshop areas and storage areas so that a safe and decent work place is maintained
• Follows up all deficiencies noted during regular inspection and take ownership to carry out necessary works and reports to his/her superiors at first instant for any breakdown that will affect operations
• Personally, supervises all hazardous work and ensures all safety regulations are being strictly observed by all employees
• Maintains good relationship with Contractors in order to get the best service possible
• Assists in operation of appointed attractions and related tasks
• Adheres to all company policies and procedures
• Reports accidents, injuries and unsafe work conditions to superiors and relevant departments
• Performs other reasonable job duties as assigned by superiors from time to time

QUALIFICATIONS:
Experience

• A minimum of two (2) years of pertinent experience in relation to the position with a minimum of one (1) year experience in Casino/Hotel/Entertainment industry on show operations

Education

• Secondary school certificate in Electrical, Building Services, Mechanical or other rated discipline, or equivalent professional training is preferred
• Candidates without any trade certificates but with solid experience will also be considered

Skills

• Ability to operate, troubleshoot and maintain Audio, Lighting and Video equipment
• Excellent interpersonal and customer service skills
• Possesses strong organizational and time management skills
• Excellent command of Greek and English are highly preferred
• Good knowledge of basic computer use (MS Office) is highly preferred
• Hand-on and possess good problem-solving skills and attending to details
• Independent and able to work with minimal supervision
• Frequently/Occasional ascending or descending ladders and/or ramps and ability to work in high rise site

Requirements:

• Ability to work under pressure and meet deadlines
• Ability to work on flexible shifts including overnight, weekends and holiday on rotation basis
• Ability to work on overtime when needed
• Good health, physically fit and excellence in personal grooming and presentation

PERSONAL COMPETENCIES:

• Achieves agreed objectives and accepts accountability for results
• Displays a high commitment to delivering results
• Communicates effectively
• Displays the highest level of integrity
• Ability to maintain discretion
• Self-motivated
• Approachable
• Ability to lead

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