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REQ14695 Attendant, Pool & Fitness (Open)

POSITION SUMMARY:

The Attendant, Pool & Fitness performs cleaning duties in assigned areas, including Spa front of house and heart of house as well as Pool & Fitness front of house and heart of house. Also, replenishes all the amenities in the Spa, Pool & Fitness, Sports Center areas and provides services for Spa members, and guests within the property as assigned in accordance with Company service standards.

PRIMARY RESPONSIBILITIES:

• Cleans assigned areas in accordance with established checklists and standards in an efficient and thorough manner
• Maintains knowledge of the Leisure & Recreation facilities including the equipment maintenance and restocking of amenities
• Communicates with fellow team members and departments to proactively service guests. Eg linen room, Housekeeping
• Performs cleaning duties for opening and closing of the Leisure & Recreation area (including Spa common area, Treatment Rooms, Salon, Wet Spa, Pool and Gym area, Sports Centre)
• Assists turn-around service for Leisure & Recreation areas in accordance with established procedures and practices
• Ensures the standards are maintained and guest requirements are satisfied
• Monitors the status of all equipment and notifies the Department’s Supervisor if there is any required need for maintenance or repair
• Reports all maintenance faults to the general Maintenance and Engineering
• Ensures that confidentiality and/or discretion is always maintained regarding guest’s information and activities
• Adheres to all company policies and procedures
• Reports accidents, injuries, unsafe work conditions and / or security issues to the superiors
• Performs other reasonable job duties as assigned by superiors from time to time

QUALIFICATIONS:

Experience

• Previous relevant experience is an advantage

Education

• High School diploma

Skills / Competencies

• Patience and ability to follow through
• Ability to work on flexible shift including overnight weekends and holiday on rotation basis
• Ability to lift minimum 13 kg
• Ability to work in various weather conditions
• Has strong sense of teamwork and is committed to the team
• Excellent interpersonal and customer service skills
• Possesses strong organizational and time management skills
• Excellent command of English and Greek

PERSONAL COMPETENCIES:

• Achieves agreed objectives and accepts accountability for results
• Displays a high commitment to delivering results
• Leads others to achieve business objectives
• Communicates effectively
• Displays the highest level of integrity
• Ability to maintain discretion
• Self-motivated
• Approachable