Job Description:

Casino Dealer

About the Role

We are seeking enthusiastic and customer-focused individuals to join our team as Casino Dealers. No previous experience is required, as full paid training will be provided. The successful candidates will be responsible for delivering an exceptional gaming experience while ensuring compliance with company procedures, security standards, and responsible gaming practices.

Key Responsibilities

• Deal casino games professionally and accurately in accordance with company procedures and gaming regulations.
• Ensure all bets are correctly placed and payouts are made accurately.
• Explain game rules clearly and professionally to guests.
• Maintain game security and immediately report any suspicious activities or incidents.
• Keep gaming tables, chips, cards, cash floats, and equipment organized, clean, and secure.
• Monitor gaming activities and ensure compliance with operational procedures.
• Adjust the pace of the game to maximize customer satisfaction and table performance.
• Provide exceptional customer service by welcoming guests, maintaining positive interactions, and creating an enjoyable gaming environment.
• Recognize and greet regular customers professionally.
• Maintain a professional appearance and adhere to company grooming and uniform standards.
• Attend training sessions, team meetings, and development programs as required.
• Follow Anti-Money Laundering (AML) and Responsible Gaming policies and procedures.
• Perform additional operational duties, including chip handling and table support, when required.

Requirements

Education

• Secondary school education or equivalent.

Experience

• Previous casino or gaming experience is not required.
• Full paid training will be provided by the company.

Skills & Competencies

• Fluent English communication skills are essential.
• Additional languages will be considered a strong advantage.
• Strong numerical and mathematical abilities.
• Excellent communication and interpersonal skills.
• Ability to work accurately under pressure.
• Strong attention to detail and commitment to compliance procedures.

Personal Attributes

• Ability to work rotating shifts in a 24/7 operation.
• Comfortable standing for extended periods.
• Energetic, reliable, and self-motivated.
• Professional appearance and excellent grooming standards.
• Strong customer service orientation.
• Ability to thrive in a fast-paced and dynamic environment.
• High level of integrity, accountability, and professionalism.
• Team-oriented with a positive attitude and willingness to learn.

What We Offer

• Professional training.
• Competitive salary package.
• Career development and progression opportunities.
• Dynamic and international work environment.
• Ongoing training and professional development.
• Supportive team culture.

Working Hours

This position operates on a rotating shift schedule within a 24/7 operation, including evenings, weekends, and public holidays.