TIOmarkets is a Forex and CFD broker with registered entities in the UK and Saint Vincent and the Grenadines. We are a fast growing and ambitious company that provides access to global financial markets through our online trading platform.
An opportunity exists to join our team as an Account Manager. If you are a high-caliber individual that can produce results, we want to hear from you.

Main Duties and Responsibilities
• Building, developing, and maintaining strong professional relationships with clients and partners via phone, email, and social networks
• Converting leads into active trading clients through effective communication and follow-up
• Supporting clients throughout the onboarding process, including account opening, verification, and platform setup
• Helping clients understand the Company’s products, services, and ongoing promotions
• Promoting the Company’s products and services in order to achieve monthly targets and KPIs
• Maintaining a high level of contact with both new and existing clients to ensure strong engagement and retention
• Providing assistance with platform navigation, trading-related queries, and general account support
• Researching, initiating, and developing relationships with Introducing Brokers (IBs), affiliates, and partner networks
• Providing training and guidance to partners on Company products, trading platforms, and systems (including webinars)
• Informing clients and partners about new products, promotions, and company updates
• Providing live support to clients and ensuring timely resolution of queries
• Liaising with relevant departments to resolve client issues and escalate complaints when necessary
• Following up consistently on client and partner requests to ensure high service quality
• Identifying new business development opportunities to support company growth
• Continuously improving conversion rates, client activity, and overall performance
• Taking initiative to support improvements within the Sales and Business Development processes

Key Attributes
• Fluency in English, additional language will considered an advantage
• Previous experience with Introducing Brokers (IBs) or affiliates in the CFD industry is considered an advantage
• Proven experience in converting potential clients to depositors
• Proven experience of at least one years in the sales industry
• Self-motivated, willingness to drive client relationships independently
• Ability to work under pressure
• Leadership skills and able to perform as a team player
• Knowledge of KPIs and marketing techniques for event management
•Creative, innovative, and always thinking outside the box approach

What we offer
• An attractive remuneration package depending on your qualifications and experience
• 22 days annual leave
• Opportunities for professional growth
• A friendly atmosphere and to work with a professional team
• Full health care after the end of your probationary period
• Participation in the employee’s provident fund scheme upon completion of your probationary period

If interested please send your CV to [email protected]