Alasia Boutique Hotel - Front office receptionist
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Requirements:
- Fluent in Greek and English Language
- Previous experience in a similar position is a must
- Computer Literate
Job Responsibilities:
- To undertake front of house duties, including meeting .greeting and attending to the needs of guests ,to ensure a superb customer service experience.
- To build a good rapport with the guest and resolve any complaints.
- To deal with guests request to ensure a comfortable and pleasant stay.
- To be responsible for accurate and efficient accounts and guest billing.
- To assist in dealing with customer complaints in an effective and courteous manner providing or seeking solutions as quickly as possible.
- To assist in keeping the reception area clean and tidy at all times
- To undertake general office duties including correspondence, emails ,filing and switchboard ,to ensure the smooth running of the reception area.
