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Alasia Boutique Hotel - Front office receptionist

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#AB11674
Type: Full time

Requirements:

  • Fluent in Greek and English Language
  • Previous experience in a similar position is a must
  • Computer Literate

Job Responsibilities:

  • To undertake front of house duties, including meeting .greeting and attending to the needs of guests ,to ensure a superb customer  service experience.
  • To build a good rapport with the guest and resolve any complaints.
  • To deal with guests request to ensure a comfortable and pleasant stay.
  • To be responsible  for accurate and efficient accounts and guest billing.
  • To assist in dealing with customer complaints in an effective and courteous manner providing or seeking solutions as quickly as possible.
  • To assist in keeping the reception area clean and tidy at all times
  • To undertake general office duties including correspondence, emails ,filing and switchboard ,to ensure the smooth running of the reception area.
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