Dikteon Medical Diagnostic Centre, one of the leading private medical and diagnostic centres in Cyprus, is seeking to recruit a Patient Services & Reception Officer to join its team at its premises in Strovolos, Nicosia.

As part of our continued growth and expansion, we are looking for a motivated and customer-oriented professional to support the daily operations of our Reception Department and contribute to delivering an exceptional patient experience.

Key Responsibilities

• Provide a high standard of patient care and customer service.
• Manage and coordinate appointments for doctors and diagnostic services.
• Respond to patient enquiries and requests via telephone, email, and in person.
• Handle cash transactions and perform general administrative and clerical duties.
• Resolve patient service issues professionally and efficiently.
• Maintain accurate records and ensure smooth day-to-day reception operations.

Requirements

• Computer literacy, including Microsoft Office applications.
• Excellent command of both Greek and English, written and spoken.
• Strong communication and interpersonal skills.
• Team-oriented with a positive and professional attitude.
• Excellent organizational skills and a customer-service mindset.

A Diploma or Degree in Secretarial Studies, Office Administration, or a related field will be considered an advantage.

Working Hours

• Monday to Friday: 08:00 – 20:00 (shift system)
• Saturday: 08:00 – 13:00 (shift system)
• Total: 40 hours per week
• Sundays and Public Holidays: Closed

We Offer

• Competitive remuneration package based on qualifications and experience.
• Stable, long-term employment within a reputable healthcare organization.
• Friendly, supportive, and professional working environment.
• Modern and well-organized workplace.
• Continuous training and professional development opportunities.
• Career growth prospects within a growing organization.