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Akti Beach - Receptionist

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#AB11631
Type: Full time

All you need is...

  • Fluent in English Language
  • Fluent in verbal Russian language. 
  • Full time position with 1 day off per week.
  • 1 night shift per week will be required.
  • Min 1 years previous experience in a similar position is a must
  • Computer Literate
  • Able to work in a team environment and communicate with other departments in a professional manner
  • Applicant should be EU citizen or hold a valid EU work permit
  • Receptionist will handle all guest arrivals/departures, and will ensure the smooth running of the Reception at all times in the most efficient and effective manner.
  • He/She will deliver the highest possible standards of service to all Guests, from their arrival until the minute they depart
  • To deal with guests request to ensure a comfortable and pleasant stay.
  • To assist in dealing with customer complaints in an effective and courteous manner providing or seeking solutions as quickly as possible.
  • To assist in keeping the reception area clean and tidy at all times
  • be pro-active in maintaining and/or improving the department’s profitability in accordance with Hotel policies, procedures and standards.
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