Akti Beach - Receptionist
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#AB11631 Type: Full time
All you need is...
- Fluent in English Language
- Fluent in verbal Russian language.
- Full time position with 1 day off per week.
- 1 night shift per week will be required.
- Min 1 years previous experience in a similar position is a must
- Computer Literate
- Able to work in a team environment and communicate with other departments in a professional manner
- Applicant should be EU citizen or hold a valid EU work permit
- Receptionist will handle all guest arrivals/departures, and will ensure the smooth running of the Reception at all times in the most efficient and effective manner.
- He/She will deliver the highest possible standards of service to all Guests, from their arrival until the minute they depart
- To deal with guests request to ensure a comfortable and pleasant stay.
- To assist in dealing with customer complaints in an effective and courteous manner providing or seeking solutions as quickly as possible.
- To assist in keeping the reception area clean and tidy at all times
- be pro-active in maintaining and/or improving the department’s profitability in accordance with Hotel policies, procedures and standards.