Receptionist, Paphos – REC/04/26

Our client, a reputable hotel within the real estate sector, is seeking to recruit a professional and customer-oriented Receptionist. The successful candidate will be responsible for managing front desk operations, providing excellent guest service, and ensuring a welcoming and efficient experience for all visitors and clients.

Main Responsibilities

• Greet and welcome guests, ensuring a positive first impression of the hotel.
• Handle guest check-ins and check-outs efficiently and professionally.
• Respond to customer enquiries in person, via phone, and email in a timely manner.
• Provide accurate information regarding hotel services, facilities, and local attractions.
• Manage reservations, bookings, and room allocations.
• Handle customer requests, complaints, and feedback, ensuring prompt resolution.
• Coordinate with housekeeping and other departments to ensure smooth daily operations.
• Maintain front desk records, reports, and guest information accurately.
• Ensure the reception area is clean, organised, and presentable at all times.

Required Qualifications

• 1–2 years of experience in a similar role, preferably within a hotel environment.
• Excellent command of English, written and verbal.
• Knowledge of Russian will be considered an advantage.
• Strong communication and interpersonal skills.
• Customer-focused with a professional and friendly attitude.
• Ability to handle multiple tasks and work under pressure.
• Good organisational and problem-solving skills.

Additional Qualifications (considered an advantage)

• Diploma in Hospitality, Business Administration, or a related field.

Salary: €1,300 net x 12 months + 1 additional salary as a bonus

If you are interested please apply here: https://recruitcrm.io/apply/17775404666290061567ruK