The University of Nicosia invites applications for the role of IT Support Engineer. This is a hands-on technical role focused primarily on user support, while also contributing to basic IT operations and working closely with the Network Team to maintain reliable campus IT services.

Key Responsibilities

• Provide technical support to staff, faculty, and students for hardware, software, printing, connectivity, and standard business applications.
• Install, configure, maintain, and troubleshoot end-user devices, peripherals, and software.
• Support Microsoft 365 / Office 365 administration for staff and student tenants, including user accounts, licensing, mailbox access, permissions, and core service troubleshooting.
• Assist with user administration in Active Directory / Entra ID, including account lifecycle tasks and group membership updates.
• Perform routine IT operational tasks, including software updates, endpoint checks, documentation, and asset inventory maintenance.
• Work closely with the Network Team to assist with basic network-related troubleshooting, endpoint connectivity issues, and support during

deployments, office moves, and service incidents.

• Perform scheduled checks and basic support for classrooms, labs, and audiovisual equipment.
• Follow IT security, data protection, and operational standards, and liaise with vendors or internal stakeholders when needed.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field
• At least 2 years of experience in IT support or a similar technical role.
• Good knowledge of Windows, macOS, Microsoft Office, and standard IT support tools.
• Familiarity with Microsoft 365, Active Directory / Entra ID, and basic

networking concepts such as IP addressing, DNS, DHCP, and connectivity troubleshooting.

• Strong problem-solving, communication, and customer-service skills.
• Fluency in Greek and English, both written and spoken.

Personal Attributes

• Professional, reliable, and service-oriented.
• Able to work independently and collaboratively within a technical team.
• Organized, hands-on, and willing to learn across support and infrastructure areas.

Information and Application:

Applicants are invited to submit the following through our electronic platform: https://www.unic.ac.cy/careers-at-unic/

• Cover letter outlining relevant experience and motivation
• Curriculum Vitae (CV)
• Contact details of at least one reference

The Ideal candidate should be eligible to work in the European Union/European Economic Area

For more information you may contact Irene Koliandri - [email protected]

Only shortlisted candidates will be notified.