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Serenus International Limited

Payment Operations & Compliance Manager

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Ref: #SI114536 Full time

About the Company

An innovative and fast-growing Payment Service Provider (PSP) dedicated to delivering seamless processing solutions for high-risk industries. We operate in a dynamic, high-paced environment, catering to international merchants across various industries. We are looking for an experienced, highly versatile professional who can navigate the complexities of high-risk payment processing, corporate administration, and compliance.

Role Summary

The Payment Operations & Compliance Manager is a critical, multi-faceted role that sits at the intersection of merchant onboarding, regulatory compliance, corporate administration, and operational setup. You will be responsible for the end-to-end onboarding of our merchant clients, as well as onboarding our own PSP entities with acquiring banks, payment rails, and suppliers.

The ideal candidate will bring a robust background in AML/KYC and risk assessment within high-risk or cash-intensive industries, alongside strong administrative capabilities.

Key Responsibilities

1. Merchant & Partner Onboarding

  • Lead the end-to-end onboarding process for international Merchants (B2B clients).
  • Manage the outward onboarding of our PSP entities into global acquiring banks, alternative payment methods (APMs), rails providers, and other strategic partners.
  • Act as the primary point of contact for partners and clients during the application and integration phases, ensuring a smooth and efficient process.

2. Compliance, KYC/KYB & Risk Assessment

  • Conduct comprehensive Know Your Business (KYB) and Know Your Customer (KYC) checks on prospective merchants and counterparties.
  • Perform risk assessments on high-risk business models, analysing corporate structures, ultimate beneficial owners (UBOs), and processing history.
  • Monitor transaction flows and counterparties for suspicious activities in alignment with global Anti-Money Laundering (AML) standards.
  • Ensure all onboarding documentation is collected, verified, and safely stored in compliance with regulatory data protection laws.

3. Corporate Administration & Licensing

  • Project manage the international incorporation of new corporate entities, acting as the main liaison with various Corporate Service Providers (CSPs) globally.
  • Provide heavy operational and administrative support in the preparation and submission of applications for financial and payment licenses across different jurisdictions.
  • Maintain corporate records and ensure good standing of all entities across the Group.

4. Substance Creation & Digital Maintenance

  • Support the creation, deployment, and ongoing maintenance of corporate websites.
  • Ensure websites meet the "corporate substance" requirements demanded by acquiring banks, rails providers, and regulators (e.g., ensuring correct terms and conditions, contact info, and clear business models are displayed).
  • Perform basic content updates and coordinate with technical teams or external web developers when necessary.

Requirements & Qualifications

  • Experience: Minimum of 5+ years of proven experience in an Operations, Compliance, or Onboarding role within a PSP, acquiring bank, iGaming/gambling, or other high-risk/cash-intensive business sectors.
  • Compliance Expertise: Deep understanding of KYC, KYB, AML directives, and risk assessment methodologies specific to international corporate structures. Proper certifications will be considered as a plus.
  • Corporate Admin Knowledge: Proven experience working with CSPs on international company incorporations and an understanding of multi-jurisdictional corporate setups.
  • Licensing Experience: Prior exposure or direct involvement in obtaining EMI, PI, or other financial/gaming licenses is highly desirable.
  • Technical/Digital Literacy: Hands-on experience or strong willingness to assist with website creation and maintenance (basic CMS management like WordPress, understanding of web hosting, and domain management) to establish corporate substance.
  • Soft Skills: Highly organized, detail-oriented, and capable of managing multiple complex projects (banks, clients, CSPs) simultaneously.
  • Language: Fluent in English (both written and spoken). Additional languages are a strong plus.

What We Offer

  • Compensation: Competitive salary commensurate with experience.
  • Growth: The opportunity to play a foundational role in a growing PSP.
  • Benefits: Annual bonuses and constantly growing benefit package.
  • Annual leave: 20 (twenty) paid working days per calendar year.

Salary & Employer-Cost Calculator

CYPRUS 2026
Children
0
NET SALARY
€1,771 / month
€21,252 / year
Gross pay €2,000.00
Social Insurance -€176.00
GHS (GeSY) -€53.00
Income tax -€0.00
Net salary €1,771
11.5% Deductions

Indicative calculation based on standard 2026 Cyprus deductions and contributions. Not tax or accounting advice.

The amounts per salary are an annual average and may differ from the actual monthly payroll.

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