Job Title: Wellness Attendant

Department: Wellness

Reports To: Head Wellness Attendant; in their absence, to the Assistant Wellness Manager and then to the Wellness & Recreation Manager.
Location: Ararat – The Signature Collection

Job Type: Full-time

Job Profile:

The Wellness Attendant plays a key role in maintaining the highest standards of cleanliness, safety, and guest service across all wellness areas, including the Spa, Pools, and Fitness facilities.

In this role, you will support daily operations by ensuring all areas are well-presented, fully stocked, and aligned with the company’s luxury service standards, while contributing to an exceptional guest experience.

Job Description:

• Clean and maintain all assigned wellness areas in accordance with established standards and checklists
• Ensure spa, pool, and fitness facilities are consistently clean, organized, and fully operational
• Monitor and replenish amenities, linens, and supplies as needed
• Assist with opening and closing procedures in coordination with Housekeeping and Wellness teams
• Welcome guests and support the reception team by preparing welcome drinks and post-treatment refreshments
• Provide guests with information about wellness facilities and services
• Promote and upsell wellness services and facilities in line with company standards
• Monitor guest satisfaction and communicate feedback to the reception or management team
• Observe pool areas and ensure safety regulations are followed at all times
• Report any accidents, maintenance issues, or safety concerns promptly
• Ensure all equipment is functioning properly and report any repair needs
• Maintain accurate inventory records and operational documentation
• Adhere to all company policies, procedures, and Standard Operating Procedures (SOPs)
• Participate in departmental meetings and ongoing training sessions
• Support a positive team environment and maintain effective communication across departments

Person Specification:

• High school diploma or equivalent
• Minimum 1 year of experience in hospitality, housekeeping, wellness, spa, or fitness environments
• Good understanding of hygiene, safety, and operational standards
• Strong teamwork skills with a positive and proactive attitude
• Excellent interpersonal and customer service skills
• Good organizational and time management abilities
• Ability to follow instructions and complete tasks efficiently
• Physically fit and able to lift up to 13 kg
• Ability to work flexible shifts, including evenings, weekends, holidays, and occasional overnight shifts
• Comfortable working in indoor and outdoor environments and varying weather conditions
• Fluent in English and Greek

Work Environment:

• Fast-paced, guest-focused luxury hospitality setting
• Requires standing for extended periods
• Adherence to grooming and uniform standards
• Flexible working hours, including weekends and holidays

Benefits:

• An attractive remuneration package based on qualifications and experience
• 13th salary
• Career growth and development opportunities
• Comprehensive onboarding and training programs
• Opportunity to work in a high-end, 5-star hospitality environment
• Group-wide professional development opportunities
• Complimentary daily meals

How to Apply:

All applications will be treated with strict confidentiality.

Interested candidates are invited to apply at [email protected] or contact 99919924 for more information.

Due to the high volume of applications, only shortlisted candidates will be contacted.

Applicants must be eligible to live and work in Cyprus in accordance with work permit regulations.

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